Step 1: Before feeding, gently squeeze the anti-colic air vent to ensure it is open.
Step 2: Place the Collar over the Teat, ensuring that the Hegen logos on both items are aligned.
Step 3: Pull the Teat through the Collar until it is snugly fitted.
Step 4: Turn the Collar up and press on all four undersides of the Teat to ensure that it is fully secured.
Step 5: Place on the Transparent Cover for hygiene purposes.
Step 6: Press-To-Close™ to assemble the PPSU bottle to the Feeding Head (the assembled collar, teat and transparent cover).
For a leak-free experience, tighten the collar by turning it clockwise to secure the bottle.
Now your bottle is ready for use!
Step 1: Fit the grey silicon seal over the Storage Lid. Ensure that all four sides of the seal is sitting snugly on the grooves of the lid.
Step 2: Press-To-Close™ to assemble the PPSU bottle to the Storage Lid
For a leak-free experience, tighten the collar by turning it clockwise to secure the bottle.
Now your bottle is ready for use!
There are currently 5 different types of teats for you to choose from!
In order to identify the teats, you may look for the number that is embossed on the right-hand corner of the teat beside the anti-colic vent. The number will indicate the type of flow the teat is based on the representation chart below:
"0" represents the Extra Slow Flow Teat"
"1" represents the Slow Flow Teat
"2" represents the Medium Flow Teat
"3" represents the Fast Flow Teat
"Y" represents Thick Feed Teat
Great question! In order to have a leak-free experience, it is important to lock the bottle prior to feeds as the incomplete closure of the bottle may allow liquids to escape. This will also be useful when warm milk (breastmilk or powdered milk) is administered as there may be a built-up of air pressure pushing liquids out of the bottle.
To secure the bottle, gently twist the collar/lid in a clockwise direction and you are all set!
In order to assemble the food storage converter, gently insert the converter into the Hegen 5oz/150ml PPSU bottle. To remove, ensure that all items in the converter have been emptied before gently pulling upwards to disassemble it from the bottle.
The containers can be connected by snapping on the interconnecting buttons found on the Storage Lids. Do ensure that you connect the male and female buttons together until a “click” sound is heard.
Gently lift the storage container to disconnect the container. Kindly refrain from pulling or tugging the storage lids as that may damage the interconnecting buttons.
As a general guide, we would recommend making a replacement every 6 months or at signs of wear and tear. For the other silicon plastic parts (i.e. the teat and grey seal), it is recommended to replace them every 3 months or at signs of wear and tear.
As we are all about sustainability and repurposing, we are happy to share that although you may not be using the bottles for milk feeds anymore, you may convert them into snack cups or use them for other household purposes (i.e. baking, store of dry goods etc.)
For more ideas on how you can repurpose your bottles/containers, do check out our Instagram page at @hegen!
The feeding bottles can be used for milk feeds as well as the administering of thickened feeds when used with the Hegen Thick Feed teat during weaning.
As your child grows, you may easily convert them into storage cups for stashing away snacks and puffs or even use them for meal prep (i.e. purees and soup stocks). Perfect for every stage of your child’s growth!
For more ideas on how you can repurpose your bottles/containers, do check out our Instagram page at @hegen!
With a diameter of 7cm, our bottles are compatible with most wide neck bottle warmers. You may choose to check out the specifications of the your preferred bottle warmer to ensure it is able to fit our bottles.
For portable bottle warmers, they can be compatible if it is designed with a wide screw neck.
Do feel free to reach out to us via the chat below or drop us an email at cs@hegen.com should you require more assistance on this!
We would recommend using the Straw Cup for beverages <40°C and non-carbonated drinks only. This is because beverages >40°C and carbonated drinks may cause some liquid to escape from the Upper Straw due to the build-up of air pressure.
This is to ensure the safety of your little ones during feeding as liquids tend to travel faster when warmed and could potentially cause scalding from the hot liquid.
If the following signs are observed, it may be an indication to progress to a faster teat flow:
- Baby becomes fussy or irritated while drinking
- Takes longer than usual to finish drinking
- Falls asleep mid-feed
- Chews or tugs the teat
As every baby feeds differently, do feel free to reach out to us via the chat below or drop us an email at cs@hegen.com should you require more assistance on this.
If the following signs are observed, it may be an indication to offer slower teat flow:
- Baby chokes or coughs
- Gulps or swallows hard
- Regurgitates a lot of milk
- Milk is overflowing from the sides of the mouth
- Refuses the bottle
As every baby feeds differently, do feel free to reach out to us via the chat below or drop us an email at cs@hegen.com should you require more assistance on this.
Whilst there is no specific period to wean your child from a feeding bottle, we would recommend introducing the straw cup from 9 months of age. Introducing a straw cup at this age may assist in preventing tooth decay and is the first step towards teaching your child how to sip and eventually drink from a normal cup.
As every baby feeds differently, do feel free to reach out to us via the chat below or drop us an email at cs@hegen.com should you require more assistance on this.
Before first use, dissemble all parts of the bottle and wash with undiluted bottle detergent and rinse in clean water thoroughly before sterilising. Depending on your preferred method of sterilisation, do ensure that the sterilising instructions of the sterilisation device should be carefully observed.
As every component of the bottle comes into contact with milk, ensure that all components of the bottle are cleaned with undiluted baby bottle detergent immediately. When using a dishwasher (top rack only), avoid high-heat settings like "sanitary clean" or "heat boost" which may damage components of the bottles.
We would highly recommend using the Hegen Bottle Brush and Teat Cleaner with undiluted baby bottle detergent to clean all components of your bottle. We would discourage the use of cleaning with a wired bottle brush as this may cause scratches to form. Chemically aggressive or abrasive cleaning agents, solvents or anti-bacterial cleaners are also not recommended as this will damage the product.
Check out our video tutorial here for a step-by-step visual guide on our recommended cleaning method:
For hygiene and safety reasons, we would recommend cleaning the bottles immediately after every feed.
In order to remove milk or oil stains, do consider using undiluted baby bottle detergent with the Hegen Bottle Brush and Teat Cleaner as this would aid in the breaking down of milk fats. The stains may sometimes be hard to remove if they have been left there for a period of time.
As such, do ensure that cleaning takes place as soon as possible in order to avoid tough stains.
To wash the anti-colic vent, dispense some undiluted baby bottle detergent onto the vent and gently massage the vent horizontally and vertically for 1 min before rinsing the vent thoroughly with clean water. This will aid in breaking down any milk residue that may have been left behind from the milk feed.
As babies do not have a fully developed immune system yet, we would highly recommend sterilising the bottles and keeping them in a clean, sterile environment for the first 6 months of life. Doing so will prevent a build-up of germs and bacteria, which may cause your baby to be more susceptible to falling sick.
Once the bottles are sterilised, do avoid leaving them in the steriliser as repetitive heat treatment to the plastic parts may cause some premature aging of the product.
Our PPSU bottles can be sterilised via the boiling, steam, ultra-violet ("UV") and sterilising tablet method.
No, there is not! We understand that sterilisation methods differ according to one's lifestyle and personal preferences. Do feel free to choose from either one of the sterilisation methods mentioned above!
To get started, do check out the step-by-step tutorial video below:
To get started, do check out the step-by-step tutorial video below:
It is critical that breast pump parts are replaced regularly to maintain optimum and effective performance. As frequent use, cleaning and sterilization may cause the pump parts to wear out or become stretched out over time, this may result in a low or suction during pumping.
As a general guide, we would recommend making a replacement for your:
Valves
- Every 4-6 weeks – if you pump more than twice a day
- Every 2-3 months – if you pump only once a day or less
eCap & eDiaphragm
- Every 2 months – if you pump more than twice a day
- Every 3 months – if you pump only once a day or less
Tubings
Every 6 months or at signs that wear and tear has occurred.
Symptoms of wear and tear for tubings include:
- Tubings have become stretched out and slides off pump device
- Moisture has been observed in the tubings
- Tubings have become sticky
Pump Module
- Every 6 months – if you pump more than twice a day
- As and when needed – if you pump only once a day or less
Note: Discoloration may occur from frequent sterilization, however this does not affect the function or usability of the pump module. As such, replacements may not be necessary in such circumstances.
Before first use, remove all pump parts from the breast pump box and wash them with undiluted bottle detergent. Rinse the pump parts in clean water after and proceed with your preferred method of sterilisation. Now you are all set!
For safety and hygiene reasons, we would highly recommend cleaning the following after every pump session:
- Pump module / flange
- Valves
- eDiaphragm and eCap / Manual Diaphragm with Stem
- Grey silicon seal
- Hegen Bottles
It is also encouraged to sterilise these items after cleaning in preparation for subsequent uses.
Note: The silicon tubings and the Electric Breast Pump device do not need to undergo washing as they do not come into contact with milk.
We would highly recommend using the Hegen Bottle Brush and Teat Cleaner with undiluted baby bottle detergent to clean the pump module, grey seal, eCap and eDiaphragm. As the valves are delicate, we would highly encourage you to gently massage them with your fingers using undiluted bottle detergent to break down any milk residue.
We would discourage the use of cleaning with a wired bottle brush as this may cause scratches to form. Chemically aggressive or abrasive cleaning agents, solvents or anti-bacterial cleaners are also not recommended as this will damage the product.
In order to remove milk, do consider using undiluted baby bottle detergent with the Hegen Bottle Brush and Teat Cleaner as this would aid in the breaking down of milk fats. The stains may sometimes be hard to remove if they have been left there for a period of time.
As such, do ensure that cleaning takes place as soon as possible in order to avoid tough stains.
Our pump parts can be sterilised via the boiling, steam, ultra-violet ("UV") and sterilising tablet method.
No, there is not! We understand that sterilisation methods differ according to one's lifestyle and personal preferences. Do feel free to choose from either one of the sterilisation methods mentioned above!
You may be glad to know that every item of the Manual and Electric Breast Pump can be sterilised, except for the Electric Pump Device.
Depending on your preferred method of sterilisation, do ensure that the sterilising instructions of the sterilisation device should be carefully observed.
As babies do not have a fully developed immune system yet, we would highly recommend sterilising the bottles and keeping them in a clean, sterile environment for the first 6 months of life. Doing so will prevent a build-up of germs and bacteria, which may cause your baby to be more susceptible to falling sick.
Once the bottles are sterilised, do avoid leaving them in the steriliser as repetitive heat treatment to the plastic parts may cause some premature aging of the product.