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Rent-A-Pump by Hegen

Regular price
$80.00
Regular price
Sale price
$80.00
Tax included. Shipping calculated at checkout.
Duration
Accessories Set
Add-ons

Curious to find out if the Hegen PCTO Electric Breast Pump suits you before buying one?

The Hegen team is happy to bring you a flexible, short-term electric breast pump rental service to meet precisely those needs. Whether you're getting started on your pumping journey or seeking to prolong it as long as you can, getting your hands on a Hegen Electric Breast Pump is now easier and more affordable than before.

For full details on how the rental service works, click here.

For a step-by-step guide on using the Electric Breast Pump, click here.


What's Included in Hegen Rental

1 x Electric Breast Pump Device

1 x Power Adapter

*Note: We will not offer any breast pump accessories for rental due to hygiene concerns. If you require additional breast pump accessories to use our electric breast pump, please make sure to purchase the Hegen Rental Accessories Set as an add-on to get your own brand-new personal set of breast pump accessories that is yours to keep.  


What's Included in the Add-On Hegen Rental Accessories Set (+S$120)

2 x Hegen PCTO™ Pump Body with Seal and Valve

2 x Silicone Flanges (19 / 22 / 25 / 28 / 31 mm)

2 x eCap and eDiaphragm

2 x Silicone Tubing

2 x Hegen PCTO™ 150ml/5oz Breast Milk Storage Containers PPSU

2 x Hegen PCTO™ Breast Milk Storage Lids Pink

2 x Hegen Seals


*Due to cross-border restrictions on electrical goods and warranty of the device, this item is not available for overseas shipping.

    Rent-A-Pump by Hegen
    Rent-A-Pump by Hegen - Hegen
    Rent-A-Pump by Hegen - Hegen
    Rent-A-Pump by Hegen - Hegen
    Rent-A-Pump by Hegen - Hegen
    Rent-A-Pump by Hegen - Hegen

    QUESTIONS YOU MAY HAVE

    How much does it cost to rent the Hegen Electric Breast Pump?

    The rental cost per month differs based on the rental duration:

    • 30 days rental - S$70
    • 90 days rental - S$160 (i.e. ~S$50 / month)
    • 180 days rental - S$250 (i.e. ~S$40 / month)

    Your breast pump rental can come with a brand-new set of Hegen Electric Breast Pump accessories priced at $120 exclusively for rental customers (optional). They are yours to keep even after the rental period.

    Here’s an example to illustrate the rental costs:

    If you would like to rent the Hegen Electric Breast Pump for 3 months and get a new set of accessories, you will pay S$280 upfront in total - S$160 for the rental and S$120 for the new breast pump accessories.

    Can I extend the rental period for my pump?

    You can decide at any time during your rental period, to keep your pump for an additional period. Simply reach out to our Customer Experience Team at cs@hegen.com at any time to request for a rental extension.

    Rental extensions will be charged at a slightly cheaper rate as our standard rental packages (without the cost of the accessories set) as follows: 

    • 30 Days Extension - S$60 (only S$2/day)
    • 90 Days Extension - S$150 (only S$1.67/day)
    • 180 Days Extension - S$240 (only S$1.33/day)

    Alternatively, if you prefer to own a Hegen Electric Breast Pump after enjoying the rental experience, you can also reach out to our Customer Experience Team at cs@hegen.com to request to purchase a brand new Electric Breast Pump device at S$270.

    What is included in the Breast Practice Workshop Add-On?

    The Breast Practice Workshop is a group workshop, conducted virtually online, that is designed to equip our users with the necessary knowledge to kickstart their breastfeeding journey. We would encourage you to attend the workshop 4-6 weeks prior to your Estimated Due Date ("EDD"). This Breast Practice Workshop Add-on includes attendance for up to 2 pax.

    If you do add the Breast Practice Workshop to your Rent-A-Pump service, our Customer Experience Team will be reaching out to you with further instructions on how to register for the workshop purchased. Please register for your appointment within 3 months from the point of purchase or it will expire (and no refunds will be provided in such cases).

    What is included in the Lactation Consultation Add-On?

    The Lactation Consultation Add-On is a 1-hour-long private consultation session held at the Hegen Lactation Centre on weekdays with our International Board-Certified Lactation Consultant. It is designed to provide one-to-one support, advice, and guidance on anything related to breastfeeding - including help with issues like nipple measurement, nipple soreness, pain, or engorgement, etcetera. This Lactation Consultation Add-On includes attendance for up to 2 pax, typically for the mother and her partner, or the preferred caregiver.

    If you do add Lactation Consultation to your Rent-A-Pump service, our Hegen Lactation Centre Team will be reaching out to you to confirm your appointment date and time separately. Please register for your appointment within 3 months from the point of purchase or it will expire (and no refunds will be provided in such cases).

    If you have any other questions regarding our Hegen Lactation Centre, you may also check out our FAQ linked here.

    Will there be any additional charges or hidden fees?

    You may only be charged other additional fees of up to $270 within 2 weeks from the end of the rental period in the following cases:

    • The Hegen Rent-A-Pump Electric Breast Pump device is not returned on time at the end of the rental period (i.e. within 2 working days after the last day of the rental period)
    • The Hegen Rent-A-Pump Electric Breast Pump device is not returned in good working condition and there are physical or water damages to the device
    • The Hegen Rent-A-Pump Electric Breast Pump is not returned at all

    How do I choose the correct flange size?

    We would highly encourage a nipple measurement from week 35 onwards!

    Refer to the Double Electric Breast Pump (SoftSqround™) FAQ section for more information on how to choose your correct flange size.

    Alternatively, you can also select self-collection to enjoy a complimentary nipple size measurement service from our Customer Experience Team so that we can recommend the suitable flange size.

    How will I receive my Rent-A-Pump By Hegen Electric Breast Pump?

    Delivery time is 1-2 working days before the start of your rental period, depending on mode of delivery.

    If you have opted for free delivery, your Hegen Rent-A-Pump Electric Breast Pump order will be delivered via our appointed logistics partner. Priority Shipping will not be available for Hegen Rent-A-Pump Service. Please note for local Singapore addresses, we are unable to deliver to Jurong Island, Army Camps, Changi Airport, Tuas, and Fishery Ports, as well as to post office boxes. Extra charges will be applicable for Sentosa Island addresses. Delivery will be arranged during office hours (0900 to 1800 hours). Kindly ensure that there is a recipient to receive your items during the stipulated hours. You will incur an additional delivery charge if there is a failed delivery attempt.

    If you have opted for self-collection, our Customer Experience Team will be reaching out to you 7 days before the start of your rental period to arrange for your collection appointment at the Hegen Office. Please note our office address and available appointment slots: Address: 438A Alexandra Road, Block A Alexandra Technopark, Unit #02-01 Singapore 11996 (Mon – Fri, excluding public holidays, 10AM – 12PM, 2PM – 5PM). During your collection appointment, you will also be able to enjoy a complimentary nipple measurement service conducted by our Customer Experience team if you are purchasing the Hegen Breast Pump Accessories Kit with your order.

    You may contact us via the live chat below or our Contact Us page or via cs@hegen.com if you do not receive your Hegen Rent-A-Pump Electric Breast Pump before the start of your rental period.

    How do I return my Rent-A-Pump By Hegen Electric Breast Pump?

    An email reminder will be triggered 7 days before the end of your rental period and our Customer Experience Team will be reaching out to you to confirm your return arrangements.

    We will confirm the details and time so that we can arrange for a courier delivery with our appointed logistics partner to pick up the Rent-A-Pump device.

    Do note that for local Singapore addresses, we are unable to pick-up from Jurong Island, Army Camps, Changi Airport, Tuas, and Fishery Ports, as well as from post office boxes. Extra charges also apply for Sentosa Island addresses. Pick-up will be arranged during office hours (0900 to 1800 hours). Kindly ensure that there is a sender to deliver your device to our logistics partner during the stipulated hours. You will incur an additional delivery charge if there is a failed delivery attempt.

    You can refer to this guide to help you to prepare to return your Rent-A-Pump device.

    You may contact us via the live chat below or our Contact Us page or via cs@hegen.com if you have any other questions regarding the return of your Rent-A-Pump By Hegen Electric Breast Pump device.