Hegen to give out 1,000 milk bottle sets to pregnant healthcare workers

Published : 08/04/2020 09:00:00
Categories : Articles

Hegen recognises and respects the contributions of working mums, especially those at the forefront of the COVID-19 pandemic. We tip our hats to these supermums who’ve had to make sacrifices, like time with family, to put their patient’s lives above their own.
As a token of our utmost appreciation to frontline healthcare workers, we will be conducting a year-long Corporate Social Responsibility (CSR) initiative called ‘Hegen Cares’ to gift 1,000 sets of Hegen PCTO™ Express Store Feed Starter Kit (worth $175) to pregnant healthcare workers from selected hospitals, namely those handling COVID-19 cases.
Hegen Cares was inspired by our April Mum of The Month, Mabel Zhang, who is a nurse working in the operating theatre of a public hospital. Even in the midst of COVID-19, she devoted herself to her job while heavily pregnant, and worked all the way to the very last day of her third trimester. 
“While preparing a gift set for her, we started to wonder about the thousands of other expectant mums putting their lives on the line and braving this pandemic. A feeding set is just a small token of our gratitude for their service. More importantly, we want to spread a little cheer to these amazing women for all their hard work,” said founder and CEO of Hegen, Yvon Bock.
We hope you can get the word out to these busy mums-to-be by sharing this exciting piece of news with your friends, loved ones and social networks.
Questions regarding the Hegen Cares campaign can be found below.
Which hospitals are on the list?
Currently, we will be reaching out to pregnant healthcare workers employed in medical institutions directly handling COVID-19 cases as listed below:
  1.     Alexandra Hospital
  2.     Bright Vision Hospital
  3.     Changi General Hospital
  4.     Khoo Teck Puat Hospital
  5.     KK Women’s and Children’s Hospital
  6.     National Centre for Infectious Disease
  7.     National University Hospital
  8.     Ng Teng Fong General Hospital
  9.     Outram Community Hospital
  10.     Sengkang Community Hospital
  11.     Sengkang General Hospital
  12.     Singapore General Hospital
  13.     Tan Tock Seng Hospital
Why are these hospitals selected? 
We are constantly reviewing the list of eligible hospitals to reach out to as many pregnant healthcare workers as possible within our means. The selected list of hospitals allows us to prioritise our resources, to provide for those at the frontline, who are working tirelessly round-the-clock to keep all of us in Singapore safe.
Who is eligible?
This complimentary redemption is eligible to pregnant healthcare workers, frontline or other, from selected hospitals, regardless of nationality. To qualify, your EDD should fall between 8 April – 31 Dec 2020.

I’m not a nurse or doctor. Do I still qualify?
Yes, this gift applies to any employee from the above-mentioned hospitals, which includes frontline healthcare workers and administrative staff, as long as you possess a hospital staff pass.
What’s in the Hegen Express Store Feed Starter Kit?
Featuring Hegen’s award-winning soft-square PCTO™ bottles (Press to Close, Twist to Open), this starter kit is an ideal newborn set for mothers to Express-Store-Feed their breast milk within a single container with no wasteful transfer of milk necessary, making every drop count. The manual breast pump is an essential accessory to gently encourage lactation and fully clear your breasts after a latch/pump.
The gift set kit is worth $175 and contains:
2 x Hegen PCTO™ 150ml/5oz Feeding Bottles PPSU with Slow Flow Teats
2 x Hegen PCTO™ 240ml/8oz Feeding Bottles PPSU with Medium Flow Teats
4 x Hegen PCTO™ Breast Milk Storage Lids White
1 x Hegen PCTO™ Manual Breast Pump Module
4 x Hegen Seals
How can I redeem a complimentary set?
To redeem your complimentary Hegen’s Express Store Feed Starter Kit, register your interest by filling up the Hegen Cares Registration Form together with screenshots of your staff pass, and ultrasound scan that clearly shows your full name and EDD. In accordance to PDPA (Personal Data Protection Act), please blur out your NRIC digits. Please note: The Hegen team may contact your HR department to verify your details.
When can I start redeeming?
Redemption period starts from 13 April 2020 via courier service only. To help us maintain a steady supply of stock for disbursement, your set will be delivered to you at least one month before your EDD. Please contact us if you do not receive your set within one month of your EDD. 
Can I redeem this earlier?
We would love all healthcare mums to enjoy the Express Store Feed Starter Kit. Should you need to expedite the disbursement of your gift, please drop us an email at wecare@hegen.com and let us know the reason. We will assess if we are able to expedite and inform you accordingly.
Can I exchange the starter kit for something else?
Unfortunately, we have no plans to provide alternative sets. The Hegen Cares project is our way of honouring pregnant healthcare workers who are working tirelessly to keep us all safe, and we aim to provide for as many as possible, within our means. 
Can I transfer my redemption to someone else who is a non-healthcare personnel? 
You may wish to collect this to gift for a pregnant friend who does not work in healthcare. However, we’d really like this to be reserved for a pregnant healthcare worker who really needs it.
How will I know if I have successfully signed up for this redemption?
Our customer care officer will email you within 72 hours of registration to confirm your submission. You may be prompted for details such as mailing address and time of courier service.
When will registration end?
To enable us to efficiently process redemptions before the year ends, registration will end on 30 September 2020. For any other questions, please feel free to drop us an email at wecare@hegen.com.

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